As discussed in previous blog posts, the The Digital Solutions Economy™ (DSE) is continuing to disrupt conventional customer engagement business models by shifting away from one-off sales transactions and toward subscriptions, bundling and multi-faceted relationships. DSE is already transforming many B2C markets and is also rapidly making inroads into B2B scenarios as well.
This new installment in our on-going DSE series focuses on the overarching issues regarding how DSE is radically changing the nature of data flows that must be handled while at the same time driving up the importance of real-time responsiveness.
These impacts on data levels and flows can be grouped into four key dimensions of Volume, Velocity, Density, and Complexity.