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With the rise of the Digital Solutions Economy (DSE), the seamless integration of end-to-end processes in the quote-to-cash cycle has never been more critical.
In too many instances, as CIOs and CFOs implement new software to improve finance processes, the expediency of getting systems up and running quickly can create isolated silos of inefficiency across the enterprise-wide technology landscape.
The resulting build up of patchwork software systems is sometimes referred to as "Digital Debt". As with real world debt, Digital Debt must be serviced with high on-going costs; primarily in the form of low productivity, time-consuming data reconciliation, lack of end-to-end visibility and continuous maintenance updates.
John Froelich, VP of Strategy and Marketing at Bramasol discusses the concept of Digital Debt, which tends to build up within companies as they make incremental and expedient changes to various disparate processes.
