How SAP Cloud ERP is Helping Transform the Software and SaaS Sector

The digital transformation journey, especially within the software and SaaS sectors, has seen a significant shift toward cloud-based ERP systems. This trend is driven by various factors, including the need for greater agility, scalability, and efficiency in operations. More large and mid-sized SaaS companies are moving away from traditional on-premise ERP systems or low-end cloud ERPs to comprehensive cloud-based ERP solutions. This shift allows for easier access to data, enhanced collaboration, and real-time analytics.

Key Drivers for Shifting to Cloud ERP
  • Agility and Flexibility: Businesses are seeking ERP solutions that can quickly adapt to changing market conditions. Cloud ERPs offer modular architectures, allowing companies to scale their operations and add functionalities as needed without significant upfront investments.
  • Data-Driven Decision Making: The integration of advanced analytics and machine learning capabilities in cloud ERPs enables organizations to leverage their data more effectively, leading to better decision-making processes.
  • Remote Access and Collaboration: The rise of remote work has highlighted the importance of having accessible systems. Cloud ERPs facilitate remote access, enabling teams to collaborate and operate from anywhere.
  • Cost Efficiency: Cloud-based solutions typically have lower total cost of ownership (TCO) compared to traditional systems. Subscription models help companies manage costs better and avoid large capital expenditures.
  • Security and Compliance: As companies migrate to the cloud, they can rely on their cloud ERP provider to prioritize data security and regulatory compliance. Leading cloud providers invest heavily in security measures and compliance protocols to protect sensitive information.

As summed up by SAP's Patrick Maroney, a principal in SAP's High Tech Industry Executive Advisory, "Embodying industry best practices designed to solve specific business challenges, ERPs running in secure public-cloud environments bring enterprise resource planning to small and midsize high-tech companies. Efficiencies are the currency of modern capitalism. Growth is the lifeblood of high-tech companies. If you’re a $50 million company gunning to be a $200 million company in the next five years (or the next Nvidia in ten), modern, software-as-a-service (SaaS) cloud ERP isn’t a luxury. It’s a necessity."

TransformingSaaS

Benefits of SAP Cloud ERP Offerings for SaaS Companies
  • Comprehensive Suite of Solutions: SAP offers a range of cloud ERP solutions, including SAP S/4HANA Cloud Public and Private Editions, which provide flexibility to accommodate businesses of different sizes and industries, providing tailored functionalities.
  • Seamless Integration: SAP’s cloud offerings integrate well with other SAP solutions and third-party applications, enabling companies to create a cohesive IT environment that enhances operational efficiency.
  • Real-Time Data and Insights: With SAP’s Cloud ERP, companies can access real-time data analytics, which helps in monitoring key performance indicators (KPIs) and making informed decisions quickly.
  • Scalability: SAP’s cloud solutions allow organizations to scale their ERP functionalities as their business grows. This is particularly beneficial for companies anticipating rapid expansion or fluctuating demands.
  • Innovation and Updates: SAP regularly updates its cloud solutions with the latest features and innovations, ensuring that businesses can leverage cutting-edge technologies without the need for significant system overhauls.
  • User Experience: SAP focuses on providing a user-friendly interface and a seamless user experience, which can reduce the learning curve for employees and improve overall productivity.
  • Sustainability and Responsibility: SAP is committed to sustainability, and its cloud solutions are designed to support sustainable business practices, helping companies reduce their carbon footprint.

According to Gartner's Magic Quadrant assessment, "SAP S/4HANA Cloud, Public Edition, can support a wide range of end-to-end, product-centric customer needs. SAP’s Business Technology Platform (BTP) is bundled with SAP S/4HANA Cloud, Public Edition, and offers tools to extend functionality and integrate with other SAP and non-SAP systems. The platform brings together application development, data management, analytics and planning, integration, process automation (process mining tools and RPA), and AI capabilities."

Keys to SAP Cloud ERP Implementation Success for SaaS Companies

Managing new SaaS offerings while laying down a roadmap for digital transformation entails complex revenue recognition and compliance issues and new usage-based models using Order-to-Cash billing and revenue innovation management solutions.  As one of SAP's longest serving partners and the recognized experts in SAP revenue compliance and SAP BRIM/OTC offerings, the Bramasol team has deep experience with tailoring a range SAP solutions to specific client requirements. For example, SAP's Order-to-Cash portfolio, formerly known as BRIM, offers a suite of applications, including Subscription Order Management, Subscription Billing, Convergent Charging, Convergent Mediation, Convergent Invoicing, and Entitlement Management, along with SAP Revenue Accounting & Reporting (RAR) for revenue compliance.

Since not all of these elements are required for every implementation, or some companies may want to start small and add functionality according to a pre-determined plan, Bramasol takes a unique approach to combining specific SAP BRIM applications with revenue compliance to give companies the exact features they need, along with a clear path forward.

Created using SAP's Partner Packaged Solution (PPS) process, Bramasol's purpose-built PPS is specifically targeted to provide a turnkey, rapid-deployment, end-to-end methodology to implement subscriptions and bundled offerings, along with seamless revenue compliance in SAP S/4HANA Cloud. With a focus on only those processes needed to quickly launch a robust, scalable subscription business, the package includes key end-to-end processes in the areas of Sales, Finance and Procurement, including Invoice-to-Cash, Order-to-Fulfill, Record-to-Report and Procure-to-Receipt. As shown below, everything that is needed can be combined within a unified architecture that leverages the inherent scalability of S/4HANA Cloud Public Edition and SAP Business Technology Platform (BTP). 

PPS-architecture

Depending on the SaaS company's current ERP system, whether experienced with SAP on-premise or new to SAP, the choice between RISE and GROW options can offer tailored paths towards rapidly achieving customer success.

  • For new companies that need standardized processes, want to always be at the latest release, and prefer a cloud provider to manage their infrastructure, GROW with SAP offers a seamless Greenfield deployment path to SAP S/4HANA Cloud Public Edition.
  • For companies already using SAP on-premise because they need customization and control over their deployment environment, SAP S/4HANA Cloud Private Edition provides the power of cloud with the ability to adapt to specific needs. RISE with SAP enables a customizable forward path for either Greenfield or Brownfield deployment scenarios, or to run a hybrid, two-tier, cloud environment using both public and private cloud editions for different functions.

Cloud ERP Product Family

Both GROW and RISE with SAP are designed to support smooth customer transformation journeys from their unique starting points by leveraging the SAP modular ERP cloud architecture as shown above. The core cloud ERP can be SAP S/4HANA in either Public or Private cloud deployments. SAP S/4HANA Cloud's Digital Discovery Assessment (DDA) is another SAP tool that enhances decision-making processes to achieve your organization's objectives. It provides seamless visibility and valuable insights into the extensive array of capabilities offered by S/4HANA Cloud. The DDA scoping capabilities empower your team to unlock transformative opportunities, streamline operations, and fully embrace digital innovation by leveraging SAP's modular cloud technologies.

In addition, the SAP Clean Core concept is an important architectural tool to ensure ongoing stability, scalability and maintainability for SAP Cloud ERP implementations. SAP Clean Core is a strategic approach that enables organizations to adopt cloud ERP solutions more effectively. By focusing on standardization and minimizing customizations, companies can benefit from reduced costs, faster implementation, and enhanced adaptability, positioning themselves for success in an increasingly digital business landscape.

Basically, Clean Core provides a standardized version of the SAP S/4HANA ERP system that minimizes customizations and focuses on leveraging the out-of-the-box operations, processes, data and integration provided by SAP, while also establishing built-in extensibility mechanisms that give companies flexibility to implement specific customizations without modifying the core in a way that makes it harder to maintain.

CleanCore-overview-diagram

Summary

In summary, digital transformation through SAP Cloud ERP equips SaaS companies with the tools they need to thrive in a fast-paced environment. By embracing digital transformation with SAP Cloud ERP, SaaS companies position themselves for long-term success in several ways: 

  • Competitive Advantage: The agility, flexibility, and real-time insights provided by SAP Cloud ERP enable SaaS companies to respond quickly to market changes and customer demands, giving them a competitive edge.
  • Scalability for Growth: The ability to scale operations easily supports growth strategies, whether through geographic expansion, new product offerings, or increased customer acquisition.
  • Informed Decision-Making: With access to comprehensive analytics and reporting tools, companies can make strategic decisions based on data, improving their chances of success in an uncertain market landscape.
  • Enhanced Customer Experience: Improved operational efficiency and responsiveness lead to better service delivery, enhancing customer satisfaction and loyalty.
  • Future-Proofing the Business: By partnering with cloud ERP providers that are continuously innovating and updating systems, SaaS companies can remain relevant and competitive as technological advancements and customer expectations evolve.

By leveraging these benefits, you can enhance operational efficiency, improve financial management, and position your SaaS business for sustained growth and success in the future.

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About the author

David Fellers

Dave is CEO of Bramasol. After joining the company in 2007 as VP of Professional Services, he became CEO in 2011 and has led the company through record-setting growth and revenues highlighted by a successful re-focusing on serving the Office of the CFO. By building a deep and broad consulting practice that leverages our Comply, Optimize, Transform™ disciplines and a track record of co-innovation with SAP, Dave has positioned Bramasol as the go-to partner for clients that are looking to move into the Digital Solutions Economy and/or to leverage the Digital Transformation of finance using SAP S/4HANA.