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Success Story with SAP implementation

Implementation of the Intelligence Center was a complete success. The trend of increasing the rate of losses was reversed, which was the main goal of the utility. According to the Report to Investors in the 4th quarter of 2008, the increase in energy recovery was 80%, a revenue addition of 57.8 GWh representing a value added (estimated) of approximately US$ 10 million. According to the Report to Investors in the 4th quarter of 2009, an additional increase of 16.9% in energy recovery was achieved in 2009, representing additional revenue of 21.9 GWh, with an increase in incorporated energy of 165.1%, equal to 70.5 GWh. In total the increase in energy billed in 2009 over 2008 was 92.4 GWh. Using the residential tariff of R$ 0.30293, the estimated value added is R$27.99 million (approximately US$ 16.5 million) over the 2008 base. The cumulative Intelligence Center financial benefits of the 2008-2009 period is already R$ 63 million (approximately US$ 40 million), without considering the benefit of 2010.